Testimonials (based on our agency work)

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Communications Trainer

Rich is incredible in every way. I don’t know what I would have done without his expert advice. He was so patient in answering all of my questions, taught me how to use the platforms so I felt comfortable, and simplified everything. He is generous with his time and so responsive. I live in Chicago and he’s in Australia and I never even noticed the time difference because he makes himself so available. 10/10 recommend Rich.

Investor / Advisor

Rich introduced me to systems for automating my startup’s work flow that have had a high impact on efficiency and quality. In addition, he set up a Typeform questionnaire that had multiple parts to it and that integrated with an automated email response. The Typeform was relatively complicated on the back end, but used a friendly conversational tone – I got a number of compliments on it! He is a pleasure to work with – easy, clear and responsive. Highly recommended.

Marketplace Owner

Basically. He rocks! Catered to all my needs, spent lots of time creating EXACTLY what I needed, spent time even before booking him answering questions. No generic comments or email replies back to my initial inquiry. Will definitely use him in the future for more website-y stuff!


Rich’s knowledge of systems and programs is insane and he helped me immensely with trying to integrate that tech into my business. I will be definitely using his expertise to help me again in the future.

Insurance Adviser

Easiest automation expert we have come across so far, thanks for making it easy and challenging the status quo!

Business Coach

Rich is a true pro and made the transaction smooth and fast. Very respectful and willing to meet his client’s needs and wants. His feedback is right on point. A real pleasure doing business with him. Most definitely will do it again.

Ecommerce Store

Quick, efficient, friendly.

Recruitment Agency Owner

Rich is efficient & professional. Not only does he do the work requested, but in a respectful way, he also provides feedback on how to do things better. On time, every time. Use him. I already signed up for another year.

Marketing Agency Owner

Rich is an incredibly knowledgable professional, not only did he provide excellent advice to recommending the best kind of software towards excelling my sales strategy and managing my team but his attitude was so pleasant to discuss and work with. If you’re struggling to find the best software solution and other business advice, I would recommend him. Thanks Rich for the help so far! 🙂

Insurance Broker

If you want to automate anything, any process to make your life easier, this is your guy. I refer rich to many and will continue to refer him because he’s transformed my business, streamlined my automation, saved me time and allowed me to leverage my workforce. Not to mention extremely respondent and professional at all times.

Speaker, Coach, Doctor

Rich’s professionalism is exceeded only by his pleasantness.He worked with me on setting up my online course and from beginning to the end, was a HUGE help and equally important, he is such a pleasure to work with. He’s a super talented guyand I look forward to working with him again, soon.

Business Broker

I had known of Richard for about a year before I even met him. Rich’s name kept coming up when I was chatting to people about how to solve some our tech problems without having to bring in a team of very expensive people. We were looking for help in a range of areas from setting up our CRM, email marketing and automation, surveys and online diagnostics, online educational tools & programs, and even how to set up an online marketplace.

I was immediately struck by how generous Rich is with his knowledge and time, but also the sincerity with which he approaches his work. He is an extremely knowledgeable and talented person, which was obvious from the start, but his commitment to helping find the right solution was really appreciated, as many other consultants try to fit you into their model, instead of getting to the heart of what you need and offering a tailored solution. I would have no hesitation in recommending Rich to any company, big or small. He is the type of person who sets the bar high, and still manages to exceed expectations.

CEO, Telco

When you have an idea and are unsure how to execute and take the idea or project to fruition Rich is your guy! No matter the vertical – Richard and I have worked on several projects together where I’ve had an idea that I presented to him and he was able to take the idea all the way through to production! I look forward to many more projects together!

Investment Portfolio Company

Rich is awesome – very responsive and understanding of the work being done.

Day Spa Owner

My website went up without a hitch and was done so professional and it looks stunning. All my clients are raving about it.
Thank you Generous Work!

Training Company, Building & Construction

Rich continues to be reliable, completing all work to specifications and on time. His communications are A+.

Restaurant Chain CEO

Rich again delivered as per the project requirements, within expected timeframes and provided additional support and advice.

Private Hospital Chain CEO

Very efficient and great service. I do look forward to working with Generous Work over the next 6 months.

Safety Auditor

It’s always a pleasure dealing with Rich. He is very responsive, understands our requirements and comes up with a great product.